SECURITY & PRIVACY
Privacy matters. ROOM 502 Inc., and its parent, subsidiaries and affiliates (collectively, “ROOM 502,” “we,” or “us”) recognize the importance of our customers’ privacy, and the steps to take in order to protect that privacy. This privacy statement discloses the privacy practices for ROOM502.com. The statement does not include the privacy practices for partnered sites. We encourage our users who visit external sites from links within ROOM502.com to read the privacy statements of those sites, as their privacy practices may differ from ours. This privacy statement applies only to the site and does not necessarily apply to our off-line collection of information. If you have questions or concerns regarding this statement, you should first contact us via e-mail at firstname.lastname@example.org
In order to make you feel comfortable and secure in our online store, we have taken numerous precautions to guard your security while making purchases online.
WHAT INFORMATION IS BEING COLLECTED?
We automatically collect data using cookies. A “cookie” is a small data file that our site transfers to your computer. We deliver these cookies and collect data on our sites, and we also may use a third party agent to deliver cookies and collect data. Cookies allow our website to recognize a specific browser and/or device being used to browse the site. We use the data we collect using cookies to help support the integrity of the registration and buying processes on our site, retain your preferences and account settings, learn about your possible interests so we can personalize our marketing and information to better support your interests, and improve our sites and your experience. When you view a video on our site that uses Adobe Flash Player, a third party (Adobe Systems Inc.) may set a “flash cookie” on your computer.
HOW IS YOUR INFORMATION BEING USED?
Financial information that is collected is used to bill you for products that you request. Contact information from the order form is used to send orders and information about our company to you. If you subscribe to our mailing list, we will send you emails. These emails will inform you of our launch of new products, of special sales, of promotional offers from our partners, of other events and issues we think are important. By visiting our site and/or signing up for our mailing list, you consent to allowing us to show you ROOM 502 advertisements offered through third parties such as Facebook and AdRoll. If you currently receive our emails and do not wish to continue receiving them, click the unsubscribe button at the bottom of the email or contact us at info@ROOM502.com. We use your shipping address to ship your products. We use your billing address, if different than your shipping address, to verify your billing information and to prevent fraudulent transactions. We never share our customer names or addresses, e-mail addresses or other personally identifiable information, other than to the extent described in the “With whom do we share your information” section below.
WITH WHOM DO WE SHARE YOUR INFORMATION?
In order to operate this Web site and in order to provide you with the products and services you have requested, we occasionally need to share information with third parties. We may transmit your personal information to service providers who assist us in processing orders, shipping products to you, processing your payment information, conducting surveys, on and sending you e-mails and newsletters. We have agreements with these service providers that they will protect your privacy in accordance with our standard Privacy Statement. Some of those organizations may have their own Privacy Statements that may give you additional protections, so you are encouraged to read those statements when presented to you. We may share personal information about you outside of ROOM 502 and our affiliates, including as follows:
- We may share personal information with third parties who complete transactions or perform services on our behalf.
- The blog, social networking and community sections of our site are designed as an open and public social community for connecting and sharing with other people. When you sign up you will be asked to provide certain information that will be displayed publicly along with photos, stories, posts, and other information you choose to provide in your profile.
- We may also post or publish your information when you submit comments, stories, photos, and videos in connection with other areas of our sites and linked sites.
- Personal information may be shared as part of a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization, financing or sale of company assets. It may also be shared in the event of insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of the business assets in the transaction.
HOW DO I ACCESS, UPDATE, OR DELETE MY INFORMATION?
If you are a registered user of the web site, you can manage many aspects of your registration information. For security reasons, however, some parts of your personal information may not be changed online and may require you to call or write to us in order to verify your identity before such changes can be made. The online registration area will also permit you to exercise control over the use of your e-mail address, allowing you to opt-out of future e-mail messages from this web site. Unfortunately, due to various legal and recordkeeping requirements, we may be required to maintain records about your purchases or other activities on this website. However, you will always be permitted to opt-out of any marketing uses of information stored about you. If you prefer to manage your personal information via other means, you may contact us by email at: info@ROOM502.com.
WHAT INFORMATION WILL BE DISCLOSED IF REQUIRED BY LAW?
If required by law, we may provide any and all information we have about you to law enforcement or other government agencies, pursuant to a subpoena, warrant, or other order by a court of competent jurisdiction. In all cases, we will require written documentation of the request, proof of the identity of the law enforcement official making the request, and we will take steps to authenticate the validity of the request. Any law enforcement or government agency request submitted with less than a court-issued order will be evaluated on a case-by-case basis according to the need and urgency, as well as the particular law enforcement agency making the request.
WHAT INFORMATION IS COLLECTED IN ROOM 502’s SOCIAL NETWORKING SITES?
On certain portions of our web site, we provide links to sponsored social networking sites and message boards. Those features may require you to provide additional registration information, such as creating a username and password, providing an e-mail address or other information. It is important to understand that when you participate in online discussions, any information you choose to provide is considered “public knowledge” and it is your responsibility to protect your own privacy. If you register to use the social networking or message board features, we will keep your information private, in accordance with this policy. You have the choice of making certain information about yourself available to other users of the system. It is your responsibility to manage your account settings in order to maintain the level of privacy that you desire. If you inadvertently post private or other inappropriate information, we will do our best to assist you in removing it, but we will not be responsible for any problems arising from your errors. The social networking forums and message boards are provided without any warranty and you use them at your own risk.
WHAT CHOICES ARE AVAILABLE TO YOU REGARDING THE COLLECTION, USE AND DISTRIBUTION OF THE INFORMATION?
If you do not want to receive e-mail from us in the future, please click “unsubscribe from this list” at the bottom of the email. If you provide us with your e-mail address, you may receive messages about your order status, issues regarding the operations of this web site, and messages from affiliates of ROOM 502 and other companies with operational relationships to ROOM 502. You may modify your e-mail preferences by writing or e-mailing us, if you are a registered member at ROOM502.com, you may change them in the “My Account” section. We will request your telephone number or fax number, and if you provide it, you may receive telephone or fax contact from us with information regarding your orders, requests for information or in reference to valuable offers from us. We do not sell or rent phone numbers.
SECURE ORDERING PROCESS
Any credit card information you enter on our site is strongly encrypted by industry-standard protocol, SSL (Secure Sockets Layer). ROOM502.com site uses SSL to communicate with secure browsers like Google and Internet Explorer. These browsers encrypt your credit card and personal information in a way that makes it extremely difficult for anyone to intercept and misuse while being transmitted between your computer and our server.
In accordance with federal law, we do not knowingly collect personally identifiable information from children under age 13 without the verifiable permission of a parent or guardian. If you are under age 13, you are welcome to browse our web site. However you are not permitted to use any of the features of our site that require the collection of any personally identifiable information. If we determine that we have erroneously collected a child’s information, we will immediately undertake to delete that data from our records.
CHANGES IN THIS PRIVACY STATEMENT
We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page